Service

Zertifizierter Werkstattservice

Monaco Espresso bietet den kompletten Service, das heißt Wartung und Reparaturen von Espressomaschinen, Kaffeemühlen und Zubehör an, auch wenn sie nicht über uns gekauft worden sind. Ob Du noch einen Garantieanspruch (bei uns gekaufte Maschinen) hast, kannst Du in unserer Garantieübersicht ganz einfach heraus finden.

Kontaktiere gerne unsere Servicenummer bei weiteren Fragen.

Diese Marken reparieren wir auch
außerhalb der Garantie

Ablauf und Kosten der Reparatur

1. Fehleranalyse

Unser Serviceteam erstellt eine individuelle Fehleranalyse. Nutze hierfür am besten das Serviceformular. Die Fehleranalyse ist für Dich kostenlos.

2. Kostenvoranschlag

Nach der Fehleranalyse teilen wir Dir den
oder die Fehler mit und was eine Reparatur/ Wartung inkl. Versand circa kosten wird.

3. Reparatur

Du entscheidest, ob Du eine Reparatur oder Wartung durchführen lassen willst.

4. Rücksendung

Nach erfolgter Reparatur wird dir die Maschine zugesandt. Wird keine Reparatur durchgeführt, erhältst du die Maschine im ursprünglichen Zustand zurück.

Serviceantrag für Siebträger & Kaffeemühlen

Mit diesem Serviceformular beschreibst du uns dein Problem: Defekt, Fehlfunktion, Schaden. Anhand der Informationen können wir dir unter Umständen bereits vorab helfen und eine unnötige Rücksendung des Produkts vermeiden.

Cookie	Dauer	Beschreibung
__hssrc	session	This cookie is set by Hubspot whenever it changes the session cookie. The __hssrc cookie set to 1 indicates that the user has restarted the browser, and if the cookie does not exist, it is assumed to be a new session.
__stripe_mid	1 year	Stripe sets this cookie cookie to process payments.
__stripe_sid	30 minutes	Stripe sets this cookie cookie to process payments.
cookielawinfo-checkbox-advertisement	1 year	Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the "Advertisement" category .
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
CookieLawInfoConsent	1 year	Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie.
enforce_policy	1 year	PayPal sets this cookie for secure transactions.
JSESSIONID	session	The JSESSIONID cookie is used by New Relic to store a session identifier so that New Relic can monitor session counts for an application.
ts	3 years	PayPal sets this cookie to enable secure transactions through PayPal.
ts_c	3 years	PayPal sets this cookie to make safe payments through PayPal.
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

Cookie	Dauer	Beschreibung
__cf_bm	30 minutes	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.
__hssc	30 minutes	HubSpot sets this cookie to keep track of sessions and to determine if HubSpot should increment the session number and timestamps in the __hstc cookie.
LANG	9 hours	Linkedin set this cookie to set user's preferred language.
messagesUtk	5 months 27 days	HubSpot sets this cookie to recognize visitors who chat via the chatflows tool.
nsid	session	This cookie is set by the provider PayPal to enable the PayPal payment service in the website.
tsrce	3 days	PayPal sets this cookie to enable the PayPal payment service in the website.
x-pp-s	session	PayPal sets this cookie to process payments on the site.

Cookie	Dauer	Beschreibung
__hstc	5 months 27 days	This is the main cookie set by Hubspot, for tracking visitors. It contains the domain, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit), and session number (increments for each subsequent session).
_ga	2 years	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
_gat_gtag_UA_250090261_1	1 minute	Set by Google to distinguish users.
_gcl_au	3 months	Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
_gid	1 day	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
CONSENT	2 years	YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data.
Google Tag GTAG	1 year	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the Google Analytics cookies in the category "Analytics".
hubspotutk	5 months 27 days	HubSpot sets this cookie to keep track of the visitors to the website. This cookie is passed to HubSpot on form submission and used when deduplicating contacts.

Cookie	Dauer	Beschreibung
c	20 years	This cookie is set by Rubicon Project to control synchronization of user identification and exchange of user data between various ad services.
IDE	1 year 24 days	Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile.
Kauf Google Tag	1 year
NID	6 months	NID cookie, set by Google, is used for advertising purposes; to limit the number of times the user sees an ad, to mute unwanted ads, and to measure the effectiveness of ads.
test_cookie	15 minutes	The test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.

Cookie	Dauer	Beschreibung
KHcl0EuY7AKSMgfvHl7J5E7hPtK	20 years	No description available.
m	2 years	No description available.
sc_f	5 years	No description available.
wp_woocommerce_session_6073a2eea6665b2ffd13ef3ab8b93d4f	2 days	No description

Gutschein hinzufügen (Optional)